Contact & Info


Lost & Found


If you lose an item, call (219) 884-6100 Monday through Saturday from 8:00 a.m to 6:00 p.m. GPTC assumes no responsibility for items left on board. If you find an item, please give it to your bus driver.
All items are held for 30 days. Identified and claim your item(s) at:
GPTC
2101 West 35th Avenue
Gary, Indiana

Complaint Form


GPTC is committed to providing the very best possible customer service. Please complete the information below to assist us in resolving your concerns in a timely manner. All personal information will be treated with confidentiality. Complaints can also be phoned in to our customer service line at (219) 884-6100.


Preferred type of response?

PhoneEmailWrittenNone

Date of Incident:
Location of Incident:
Nature of your complaint
Was the problem:
Badge # of GPTC employee involved (if known):
Bus #:
Route #:
Time of Day:
Direction of travel:
Any Witnesses?YesNo
Please explain your complaint:

Understanding Your Rights

The Gary Public Transportation Corporation (GPTC) is committed to ensuring that no person is excluded from participating in, or denied the benefits of it services on the basis of race, color or national origin as protected by the Civil Rights Act of 1964, as amended (“Title VI”).
If you believe you have been subjected to discrimination under Title VI, you may file a written complaint with GPTC with a complaint form available below.

Title VI Complaint Form
Complaint Forms can be mailed or deliver to:
Gary Public Transportation Corporation
Attention: Title VI Officer
Adam Benjamin Metro Center
100 W. 4th Avenue, 3rd Floor
Gary, IN 46402
To file a complaint directly to the Federal Transit Administration (FTA), contact:
Federal Transit Administration Office of Civil Rights
Attention, Complaint Team
East Building, 5th Floor – TCR 1200
New Jersey Avenue, SE Washington, DC 20590
Si necesita información adicional en Español llamada (219) 885-7555.
Click below to download a copy of GPTC’s current Title VI Plan, including its Public Participation Plan.

Title VI Plan

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