Lost & Found

If you lose an item, call (219) 884-6100 Monday through Saturday from 8:00 a.m to 6:00 p.m. GPTC assumes no responsibility for items left on board. If you find an item, please give it to your bus driver.

All items are held for 30 days. Identify and claim your item(s) at:
2101 West 35th Avenue
Gary, Indiana

Complaint Form

GPTC is committed to providing the very best possible customer service. Please complete the information below to assist us in resolving your concerns in a timely manner. All personal information will be treated confidentially. Complaints can also be phoned in to our customer service line at (219) 884-6100.

Preferred type of response?

Any Witnesses?
Understanding Your Rights
The Gary Public Transportation Corporation (GPTC) is committed to ensuring that no person is excluded from participating in, or denied the benefits of, services on the basis of race, color or national origin as protected by the Civil Rights Act of 1964, as amended (“Title VI”). If you need more information, please call (219) 885-7555. Si necesita información adicional en Español llamada (219) 885-7555.
If you believe you have been subjected to discrimination under Title VI, you may file a written complaint with GPTC with a complaint form available below.

Title VI Complaint Form
Complaint Forms can be mailed or deliver to:
Gary Public Transportation Corporation
Attention: Title VI Officer
Adam Benjamin Metro Center
100 W. 4th Avenue, 3rd Floor
Gary, IN 46402
To file a complaint directly to the Federal Transit Administration (FTA), contact:
Federal Transit Administration Office of Civil Rights
Attention, Complaint Team
East Building, 5th Floor – TCR 1200
New Jersey Avenue, SE Washington, DC 20590
Si necesita información adicional en Español llamada (219) 885-7555.
Click below to download a copy of GPTC’s current Title VI Plan, including its Public Participation Plan.

Title VI Plan

Let's Stay Connected

Follow us on social media for the latest news regarding the Gary Public Transportation Corp.

Translate »