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Customer Service & Your Rights


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GPTC staff is very interested in your opinions. Please contact us with your questions or comments. Use our Request Information form, call, or write. For more information:

GPTC Contact Information

Customer Services: (219) 980-7566

Lost-and-Found: (219) 884-6100 ext. 104

TTY: (847) 364-5093

Purchasing Information: (219) 885-7555

Human Resources: (219) 885-7555

E-Mail: Customer Services

Mailing Address:
Gary Public Transportation Corporation
2101 West 35th Avenue
Gary IN, 46408.

Route, fare and schedule information, call:

(219) 884-6100 ext. 104

Bus Passes

(219) 885-7555 Gary Public Transportation Corporation
100 West 4th Avenue
Gary, IN 46402


The Gary Public Transportation Corporation (GPTC) is committed to ensuring that no person is excluded from participating in, or denied the benefits of it services on the basis of race, color or national origin as protected by the Civil Rights Act of 1964, as amended (“Title VI”). If you believe you have been subjected to discrimination under Title VI, you may file a written complaint with GPTC with a complaint form available HERE, and mail/deliver to the following address:


Gary Public Transportation Corporation

Attention: Title VI Officer

Adam Benjamin Metro Center

100 W. 4th Avenue, 3rd Floor

Gary, IN  46402


To file a complaint directly to the Federal Transit Administration (FTA), contact:


Federal Transit Administration

Office of Civil Rights

Attention, Complaint Team

East Building, 5th Floor – TCR

1200 New Jersey Avenue, SE

Washington, DC  20590


Si necesita información adicional en Español llamada (219) 885-7555


CLICK HERE to download a copy of GPTC’s current Title VI Plan, including its Public Participation Plan.





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